Your Voice: The Platform That Empowers You

At Samskip, we believe that every individual connected to our value chain deserves to be heard. Your Voice is designed to provide employees, contractors, partners, and other stakeholders with a safe and confidential space to raise concerns, seek guidance, or report issues that may affect their working environment or the integrity of our operations.

We encourage everyone to use this channel whenever something doesn’t feel right. Reports submitted through Your Voice are handled with the utmost confidentiality, ensuring that individuals can raise concerns without fear. Our dedicated team reviews every submission carefully and takes appropriate action in line with our established procedures. By using this platform, you help us continuously improve, strengthen trust, and create a more responsible and resilient value chain for everyone involved.

man standing in front of Samskip containers in protection gear

How Your Voice Works

1. You will receive a verification email

You will receive a copy of your messages with a case ID

2. We will contact you

A company representative will reply without knowing your identity

3. Reply anonymously

Your identity is kept private, and you may share more information

person holding in their hand a Samskip leaflet

What Kind of Issues Can I Report On?

You can report concerns related to:

  • Integrity or ethical concerns
  • Data privacy issues
  • Compliance or legal issues
  • Potential misconduct or unsafe practices
  • Human rights or labour-related concerns
  • Behaviour that conflicts with our values or Code of Conduct
  • Consumer protection or public health risks
  • Any other serious concerns that affects workplace integrity or compliance

Why Are We Implementing This Practice?

At Samskip, we believe that responsible business practices start with listening to the people who make our operations possible. By creating clearer channels for feedback, transparency, and early reporting, we can address concerns before they escalate and ensure a safer, fairer, and more supportive working environment. This approach also helps us align with our commitments to integrity, sustainability, and continuous improvement. By understanding the real experiences of our workforce and partners, we gain valuable insights that guide better decision‑making and help us build stronger relationships built on trust. Together we win!

Ultimately, we are implementing this practice to support our values, meet our responsibilities, and create a workplace where every individual feels heard, respected, and protected.

man standing in front of a Samskip warehouse in protection gear

FAQs

Using an anonymous communications platform allows employees or third parties to voice concerns and consult the company’s representatives in a safe, welcoming space. Your Voice allows you to remain completely anonymous throughout the correspondence. You may decide to share your identity only if and when you feel comfortable.

Using an anonymous communications channel encourages a culture of trust where employees can voice concerns and thoughts without fear of retaliation or negative implications.
Your Voice doesn’t require any identifying information besides a personal email, so you can anonymously share any question or concern that may be on your mind.

Your Voice is available to:

  • all Samskip employees (permanent, temporary, interns, and contractors);
  • indirect workers, including suppliers, logistics partners, and subcontractors within the value chain;
  • any stakeholder who encounters misconduct related to Samskip’s operations.

Yes. Your Voice does not track or store any identifiable information. Only the case handlers will see the content of your report, and they will not know your identity unless you choose to disclose it.

  1. The anonymous sender selects a representative and submits their message.
  2. They enter their email address to receive replies.
  3. To ensure anonymity, Bob encrypts their email address and will not share it with anyone.
  4. The message is routed to the selected representative.
  5. The representative receives the anonymous message and replies through Bob.
  6. Bob’s end-to-end encryption system sends the response to the sender’s email.
  7. The anonymous sender receives the reply without their identity being revealed.
  8. The sender can reply via a secure, unique link in the email.

You can report concerns related to:

  • Discrimination, harassment, or unfair treatment
  • Workplace safety and well-being
  • Unethical business conduct or Code of Conduct violations
  • Corruption, fraud, bribery, or financial misconduct
  • Data privacy breaches or misuse of confidential information
  • Retaliation for whistleblowing or reporting misconduct
  • Labor rights violations, such as forced labor or child labor
  • Environmental harm or non-compliance with sustainability policies
  • Breaches of employment terms, such as unfair dismissals or unpaid wages
  • Consumer protection or public health risks
  • Any other serious concern that affects workplace integrity or compliance

Yes. Your Voice supports multiple languages. Reports submitted in other languages will be translated and processed accordingly.

You can submit a grievance through the Your Voice platform via links on the People Portal, Bob, intranet, or website.

No. All reports are confidential and handled by designated case handlers.

  • You receive an automated confirmation message.
  • A case handler reviews your report and determines next steps.
  • They may reach out through the secure system for more information.
  • The case is investigated and actions are taken.
  • You receive updates on your report’s status.

  • Acknowledgment: within 5 business days
  • Initial review and assessment: within 2 weeks
  • Investigation & resolution: depends on case complexity
  • Updates are provided at least every 4 weeks

You can request a review. The case may be escalated to higher management or an independent reviewer.

Samskip has strict non-retaliation rules. Any retaliation must be reported immediately via Your Voice and will be investigated.

Reports are reviewed by designated case handlers, including the People Department, ensuring oversight, fairness, and prevention of bias.

Yes. Suppliers, subcontractors, vessel crews, and truck drivers may report labor, ethical, or compliance concerns.

Yes. External stakeholders, customers, regulators, and partners can report issues related to ethical, legal, or sustainability concerns.

You can report unfair treatment, unsafe conditions, or forced labor via Your Voice. Your identity will remain confidential and not be disclosed to your employer.

You receive an email containing your message and a unique case ID—the only identifier handlers use. You can respond via a secure chat link included in that email.

You will receive a formal update once a resolution is reached, including any non-confidential outcomes and corrective actions.

Yes. Under the CSRD, Samskip will publish aggregated, non-identifiable grievance data in sustainability reports.