Surcharges & Tariffs

• Surcharges
• Additional services
• Terms & conditions Samskip Multimodal B.V.

Verified gross Mass (VGM)

• VGM info page here

• Prohibited Cargo
• Samskip Supplier Code of Conduct
• Privacy & Cookie Statement
  

Samskip recognizes and respects the importance of the privacy of our visitors of our websites. This policy accounts for the personal data and cookies, etc., used via our websites. If you do not agree with the terms herein, please do not use this website, Samskip services and delete the cookies placed by the website.

• Your Voice platform

At Samskip, we are committed to fostering open and transparent collaboration with all our partners, grounded in clear communication and mutual trust. This platform has been established to provide a secure and confidential channel for reporting serious concerns related to integrity, compliance, or potential misconduct that may impact our organization or its stakeholders. Please note that this channel is not intended for general feedback or customer service inquiries, but specifically for matters requiring confidential review and appropriate action.

• Samskip Subcontracting conditions for haulage

In the unfortunate event that you are confronted with damage to or loss of cargo possibly caused under Samskip’s care, we would appreciate your cooperation as described below for Samskip to be able to handle a cargo claim properly and as quickly as possible.

• Samskip Cargo claims Guide – Step-by-step overview on how Samskip will handle cargo claims.
• Samskip Cargo claims procedure – Explains how best to submit a claim to Samskip Multimodal.
• Samskip Quay-Quay claims handling procedure – For Quay-to-Quay or Third Party Equipment claims.