At Samskip, we’re always striving to provide the best possible service and support to our valued customers. That’s why we’re thrilled to announce the launch of our newly enhanced Customer Satisfaction Survey—a vital step in ensuring we meet and exceed your expectations.

We’ve designed this survey to give you a voice in shaping Samskip’s services and offerings. With a sharper focus on the aspects that matter most to you, the survey covers topics such as:

• Reliability of services: Do we deliver on our promises?
• Customer Service experience: Are we there for you when you need us most?
• Booking process: How easy and efficient is it to work with us?
• Sustainability efforts: How do our green initiatives impact your decision-making?

What’s New This Year?

This year’s survey is more comprehensive than ever, reflecting Samskip’s customer-focused approach. With improved questions and tailored response options, your feedback will help us better understand your experience and identify areas for growth and innovation.

Why Participate?

By sharing your thoughts, you’re not just helping Samskip improve—you’re also contributing to a cleaner planet. For every completed survey, we’ll donate €5 to The Ocean Cleanup initiative. Together, we can drive continuous improvement while supporting a greener future.

Please help us improve how we support your business!

Keep an eye out for our survey invitation and share your thoughts to help us improve!

Not yet a customer yet? Contact us today to discover how Samskip is your ideal partner for greener, reliable logistics.

The Samskip Team