Customs & Additional Services
Being an AEO certified company, our experienced customs departments can assist you with:

Customs
Being an AEO certified company, our experienced customs departments can assist you with
- Customs clearances
- Direct representation
- Fiscal representation
- NCTS (transit) documents
Additional services
Standard service for collection and delivery
Collections*:
between 07:00 and 20:00 hours
a time window of at least six hours
of which at least three hours are during the afternoon (from 12:00),
Examples:
between 07:00 and 15:00 hours
between 09:00 and 15:00 hours
between 12.00 and 18:00 hours (to RST between 14.00 and 20.00 hours)
Deliveries*:
between 07:00 and 12:00 hours, or
between 12:00 and 18:00 hours (from RST between 14.00 and 20.00 hours)
* Note:
- Time windows for collections and deliveries may be subject to local circumstances, for example driving bans for trucks
- Samskip can plan considering your office hours within the standard service, or we can offer an additional service at a fee for a specific time window
- All collections and/or deliveries are according to the best possible operational planning in the multimodal network of Samskip and can be influenced by unforeseen circumstances.
Additional services:
- Fixed time slot: a collection or delivery at a fixed time between 07.00-20.00h (for example: Delivery at 11.00 h)
- Limited time window: a collection or delivery between a time window of 3 hours between 07.00 – 20.00h (for example: collection between 10.00 – 13.00h)