Terms for personal effects

Please read the terms and conditions for transport of personal effects, that are a part of the agreement between Samskip and its customers.

• Samskip´s general terms of transport apply to personal effects and cars.
• Samskip requires that all personal effects shipments are insured before shipping.  Most people insure their possessions in their homes, so insuring them during transport should be just as important.  Employees at customer services can provide information and arrange for insurance.
• The owner of the personal effects is always responsible for the packing of personal effects.  In all cases must personal effects be packed securely, preferably in cardboard boxes, wrapped in corrugated cardboard or thick bubble plastic (furniture and large appliances).  The corners of all large items should be specially protected.  Assistance with carrying boxes/items is not included.
• When exporting full containerloads (FCL) from Iceland, the owner of the shipment is responsible for getting a cargo security seal  from an appointed cargo security representative.  Unsealed export containers will not be accepted by Samskip.  The companies “Pokkun og flutningar” and “P. Arnason” assist with providing cargo security declaration.  Further information can be found on www.samskip.com.
• When transporting cars, personal effects cannot be kept inside the car.
• Personal effects must be sent to Samskip before vessel closing time in each port.  Shipments arriving after the vessel´s closing time, will be sent with the next available vessel. 
• When exporting from Iceland, payment for transport and related services must be finalised no later than two days before vessel departure.  Otherwise, personal effects will not be loaded onboard the vessel.
• The owner of the shipment must always arrange for customs clearance in the destination country but laws vary between countries.  Information on customs regulation in Iceland and various countries can be found on Samskip.com.
• Personal effects are not released until customs authorities have cleared the shipment and transport and related services have been paid for.
• Service standards concerning discharge, release and trucking vary between countries.  The owner of the shipment must keep track of vessel arrival and be in contact with Samskip to finish the final steps of the transport process.  Release are against service standard in various countries.

• Samskip offers door-to-door delivery, both for full container loads and smaller shipments.  Please be aware that scheduled timings can change.
• The owner of the shipment is responsible for ensuring full access for the truck to the final destination.
• Container loading and discharging time depends on the facilities in each port, the average being 1-2 hours, which influences the price.

• Detention, demurrage and warehouse charges also vary between ports, in Iceland the first 7 days are free.