News
Service Study Results
The results of the Samskip Service Study carried out in 2003 among our customers are now available.
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90% of Samskip customers are "more than average"satisfied with our service level.
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90% of the customers think that Samskip employees are fullfilling their promises
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83% of the customers think that Samskip employees are service-minded in a "more than average" way.
- The number of answers received gives this study a return rate of 14,76 % which we are quite satisfied with.
The winner of the weekend for 2 persons in Iceland is Mr. Cristiano Fernandes from MACS Shipping in Hamburg, Germany.
We would like to use this occasion to thank the companies that took some minutes off their valuable time to answer this questionnaire.
